Returns & Exchanges

We want you to be completely satisfied with your skincare journey; if a product isn't the right fit for your skin, you may return it within 30 days of purchase. Only items purchased directly from our official website are eligible for a refund or exchange.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to start the process.

2

Pack Your Products

Securely place the items in their original packaging, ensuring all caps are tightened to prevent leakage during transit.

3

Attach Shipping Label

Print the prepaid return shipping label provided via email and affix it clearly to the outside of your package.

4

Receive Your Refund

Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing